As Airplus Climate Technologies Industry and Trade Ltd., we embrace the responsibility of being a leading company in the HVAC industry and have adopted the principle of providing our customers with high-quality, reliable, and environmentally responsible products. Our goal is to create a difference in the sector with a sustainable understanding of quality while maintaining the highest level of customer satisfaction.
Airplus operates with the principle of “the right product, the right service, at the right time.” Quality is not limited to product performance; it is considered a holistic concept that covers all processes — from design to production, and from sales to after-sales support.
We aim to continuously enhance customer satisfaction by accurately analyzing the needs and expectations of our customers. Customer feedback is the most valuable input for our continuous improvement process. Our products and services are developed in line with energy efficiency, safety, and durability standards.
Airplus continuously improves its quality management system, regularly reviews its processes, and closely follows innovative technologies. A culture of continuous improvement is encouraged based on efficiency, environmental awareness, and employee participation.
At the core of our quality philosophy lie our qualified, conscious, and motivated employees. We ensure that all our team members contribute to our quality objectives through training programs, teamwork, and a strong sense of responsibility.
To maintain sustainable quality, Airplus collaborates with reliable, environmentally responsible, and quality-conscious suppliers. Long-term, trust-based relationships are established to preserve consistent quality standards throughout the supply chain.
Airplus is committed to complying with all applicable national and international legal regulations, adhering to ethical values, and operating with integrity. All our processes are conducted in accordance with quality and occupational safety standards.
The main objectives of our Quality Policy are to:
As Airplus, we are committed to continuously improving the effectiveness of our quality management system, ensuring the satisfaction and trust of all our stakeholders. For us, quality is not a destination, but a continuous journey toward improvement and excellence.